Tickets

FAQ

Questions And Answers

What is the date for the 2014 Discover Orange Bowl?

Discover Orange Bowl: Friday, January 3, 2014

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I received complimentary Game Day Fan Zone passes for the Orange Bowl. Why is there a cost associated with the Game Day Fan Zone for the BCS National Championship Game? Am I required to buy the Game Day Fan Zone tickets?

The Orange Bowl Committee provides complimentary Game Day Fan Zone passes for the Discover Orange Bowl Game to all Patrons on the Lower Level and Club Level that renew their seats. We are not able to provide passes free of charge of the BCS National Championship Game Day Fan Zone due to limited space available and the expected demand for the event from fans of participating schools. However we did want to ensure our annual Patrons had the first opportunity secure passes for this great pre-game event. You are not required to purchase the Game Day Fan Zone passes and can remove them from your account online or may contact the Orange Bowl Ticket Sales and Service Department at tickets@orangebowl.org or (305) 34-4701.

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Can I purchase only the Discover BCS National Championship Game seats and not renew my Orange Bowl tickets?

No, in order to purchase the 2013 Discover BCS National Championship tickets offered in your renewal package you must also purchase the corresponding number of 2013 Discover Orange Bowl seats. However you may purchase 2012 Discover Orange Bowl tickets only.

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How much is parking and do I need to purchase in advance?

For the Discover Orange Bowl Orange General Parking is $20 in advance and $30 on the day of the game. (Renewing customer will be offered the same parking locations as purchased last year. Premium lot pricing is listed on your renewal invoice.)  We highly recommend purchasing parking in advance.

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Where can I find information regarding in pre-game hospitality, premium seating or a suite for the Discover Orange Bowl?

Please contact an Orange Bowl Account Executive at tickets@orangebowl.org or (305) 341-4701 to discuss various options.

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I need to update my contact information?

To update your contact information, you can log on at www.orangebowl.org and enter your Account ID/email address and pin number. If you do not have your pin number, email your changes to tickets@orangebowl.org. Please include your account id or email address that is registered on the account for reference.

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When do tickets for the Discover Orange Bowl and the Orange Bowl Basketball Classic go on sale?

The general public on-sale is tentatively scheduled for April 1, 2012.

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When are Orange Bowl event tickets, including the Discover Orange Bowl , shipped to fans?

Tickets are scheduled to be shipped in early December via FedEx. A tracking number is emailed for each order before they are shipped, provided there is an email address on the account.  You may also choose to forgo souvenir stock tickets and print your tickets directly from you online account.  

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Which team is home and which is away? And which side of the stadium are they on?

For the Discover Orange Bowl, the ACC Champion is considered the home team, while the BCS At-Large team is considered the visiting team. The home team occupies the south bench and the visiting team has the north bench. The home and away teams for the 2013 Discover Orange Bowl will be designated on Selection Sunday - December 8, 2013.

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I purchased tickets from a third party (ticket broker, friend, eBay, stubhub, etc.). Can you tell me if they are authentic?

Unfortunately, we are unable to verify the validity of tickets purchased from a third party source. Your best bet is to purchase your tickets directly from the Orange Bowl Committee or through our Official Fan2Fan Exchange.

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I lost my tickets, can I have them reprinted?

The original Orange Bowl Ticketholder needs to contact the Ticket Office to have their tickets reprinted. The fee is $25.

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Where can I find information regarding Sun Life Stadium policies (e.g. re-entry, alcohol, tailgating, guest services, lost and found, etc)?

Click here to view the Sun Life Stadium Guide.

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I need accessible (ADA) seating for the game. How do I purchase these seats?

Please call the Orange Bowl Committee Ticket Office at 305.341.4702 to purchase ADA accessible seats. If purchasing directly from the participating schools, be sure to specify your needs during that process.

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How are Club Seat locations assigned?

The Miami Dolphins club seat holders have the right of first refusal on the club seats. Once they have completed the renewal process we will receive the inventory and begin to assign seats to patrons. The fulfillment is based on seniority. The actual seat locations may vary from year to year based on availability. Expect to receive your specific seat locations in September, 2013.

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Are there any refunds on tickets?

All sales are final.


 

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Will the Discover Orange Bowl follow the same protocol as the NFL’s Bag Policy?

The NFL has instituted a new safety policy for all stadiums this year, which includes Sun life Stadium where the Discover Orange Bowl will be played.  The new safety policy affects the type and size of bags that are permitted into the stadium — not the items that fans normally need to bring to a game. Fans may continue to carry pockets items such as keys, makeup, combs, phones, wallets and credit cards. 

Below are the NFL approved bags fans may carry into the stadium:

  • One bag that is clear plastic, vinyl or PVC and does not exceed 12” by 6” and 12” or a one-gallon clear plastic freezer bag (Ziploc bag or similar).
  • In addition to one of the clear bags noted above, fans may also carry in a small clutch bag or purse approximately the size of a hand, with or without a handle or strap.
    • An exception will be made for medically necessary items after proper inspection at Gate E designated for this purpose.
  • Diapers and wipes can be carried in a clear bag. Each member of a family, including children, will be able to carry an approved clear bag and a clutch purse, providing ample storage capacity.

Fans will continue to be able to tailgate with their usual items in the parking lots. Items such as smart phones, binoculars and cameras will still be permitted into the stadium. This policy is meant to speed up the process of entering the stadium along with increasing security measures.

For more information on the policy please visit NFL.com/allclear.

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