Basketball FAQs

Questions And Answers

What is the date for the 2016 MetroPCS Orange Bowl Basketball Classic?

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Date: Saturday, December 17, 2016

Tipoff Time: 1:30 PM

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What teams are playing in the 2016 MetroPCS Orange Bowl Basketball Classic

Game 1: Manhattan College Jaspers vs. Florida State Seminoles

Game 2: Charlotte 49ers vs. Florida Gators

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Where is the MetroPCS Orange Bowl Basketball Classic played?

The home to the MetroPCS Orange Bowl Basketball Classic is the BB&T Center, a state-of-the-art facility that is also home to the Florida Panthers Hockey Club and host to exciting events such as concerts, family shows and other major touring acts.

BB&T Center is an 872,000 square-foot facility which seats up to 19,250 for hockey and 20,000 for basketball, family shows and concerts. The Center provides 7,600 on-site parking spaces.

BB&T Address:

1 Panther Pkwy
Sunrise, FL 33323
(954) 835-7000

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When do tickets for the 2016 MetroPCS Orange Bowl Basketball Classic go on sale?

Tentative on-sale date is scheduled for October 1, 2016

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Is my ticket good for both games?

Yes – your ticket grants you entry to both games.

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Where can I find information regarding premium seating or a suite for the MetroPCS Orange Bowl Basketball Classic?

Please contact an Orange Bowl representative at tickets@orangebowl.org or (305) 341-4701 to discuss various options.

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Will tickets be on sale the day of the event?

Yes – tickets will be on sale the day of the event. You may purchase tickets at the Box Office on the North side of the BB&T Center.

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Which team is home and which is away? And which bench are they sitting on?

Bench Assignments

Game 1: Seminoles West Bench        Jaspers East Bench
Game 2: Gators East Bench         49ers West Bench

Team Designations

Game 1: Seminoles Home Team       Jaspers Visiting Team
Game 2: Gators Home Team       49ers Visiting Team

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How much is parking and do I need to purchase in advance?

Car parking passes for the MetroPCS Orange Bowl Basketball Classic are not sold in advance. Event day parking at the BB&T Center is $20.

RV Parking is available on event day for $40, and you must enter through Gate 2.

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ADA Parking Requirements

You may enter through any gate.

The ADA designated spaces are offered on a first come, first served basis and are located in Lot 6 adjacent to the Main Gate. Please follow the signs and display the proper placard on your rearview mirror to assist parking attendants in directing you to this area without delay.

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I need accessible (ADA) seating for the game. How do I purchase these seats?

Please contact the Orange Bowl Ticket Office at tickets@orangebowl.org or (305) 341-4701 to discuss various options to purchase ADA accessible seats.

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Where do I redeem my MetroPCS Orange Bowl Big Buddy Program Voucher?

Voucher redemption with take place inside at the South Box Office windows. It is on a first come, first served basis.

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My tickets are at Will Call...

The MetroPCS Orange Bowl Basketball Classic General Will Call is located at the South Box Office windows.

Player Will Call

Player Will Call will be located at the South side of the BB&T Center – South VIP entrance in Lobby.

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How do I update my contact information?

To update your contact information, you can login to your account HERE and enter your Account ID number/email address and password.

If you do not have your password, please contact the Orange Bowl Ticket Office at tickets@orangebowl.org or (305) 341-4701, you will need to provide your Account ID number or email address that is associated with the account for reference.

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When are the MetroPCS Orange Bowl Basketball Classic game tickets shipped to fans?

Tickets are scheduled to be shipped in early December.

*You may also choose to forgo souvenir stock tickets and print your tickets directly from your online account.

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I purchased tickets from a third party (TicketMaster, friend, eBay, stubhub, etc.). Can you tell me if they are authentic?

Unfortunately, we are unable to verify the validity of tickets purchased from a third party source. Your best option is to purchase your tickets directly from the Orange Bowl Committee.

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I lost my tickets, can I have them reprinted?

Yes - The original Ticketholder needs to contact the Orange Bowl Ticket Office to have their tickets reprinted either on hard stock (note: these tickets will not be on souvenir stock, but on generic hard stock) - the fee is $25, or they can be emailed via TicketFast and can be reprinted at home.

For the fastest and most convenient way to re-print your tickets, the original Ticketholder can log into their account HERE and utilize the “print at home” feature.

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Where can I find information regarding BB&T Center policies (e.g. re-entry, alcohol, tailgating, guest services, lost and found, etc)?

BB&T Center Bag Policy
The BB&T Center has instituted a new safety policy this year, which is inclusive of the MetroPCS Orange Bowl Basketball Classic on Saturday, December 17th.  The new safety policy affects the type and size of bags that are permitted into the arena — not the items that fans normally need to bring to a game. Fans may continue to carry pocket items such as keys, makeup, combs, phones, wallets and credit cards.

Below are the approved bags fans may carry into the arena:

  • One bag that is clear plastic, vinyl or PVC and does not exceed 12” by 6” and 12” or a one-gallon clear plastic freezer bag (Ziploc bag or similar).
  • In addition to one of the clear bags noted above, fans may also carry in a small clutch bag or purse approximately the size of a hand, with or without a handle or strap.
  • Diapers and wipes can be carried in a clear bag. Each member of a family, including children, will be able to carry an approved clear bag and a clutch purse, providing ample storage capacity.

Items such as smart phones, binoculars and cameras will still be permitted into the arena. This policy is meant to speed up the process of entering the arena along with increasing security measures.

For more information please Click here to view the BB&T Center Guide.

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Are there any refunds on tickets?

**All sales are final.

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